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Customer Dashboard

The dashboard is the first screen customers see when they log into their portal.

Dashboard Overview

The customer dashboard provides a project summary at a glance:

  • Financial Summary - Contract amounts, payments, and balance
  • Quick Actions - Make payments, sign contracts
  • Progress Widgets - Selections, messages, recent activity
  • Daily Log Cards - Recent work performed

Financial Summary

What Customers See

The financial section displays:

FieldDescription
Original ContractInitial contract amount
Change OrdersTotal approved change orders
Total ContractedCombined contract + change orders
Payments ReceivedSum of all payments made
Balance DueAmount currently owed
Past DueOverdue amount (if any)

Current Balance

A prominent balance display shows:

  • Amount Due - Current balance owed
  • Days Past Due - If payment is overdue
  • Next Payment Date - If scheduled

Make a Payment Button

When billing is enabled, customers see a Make an Online Payment button that:

  • Links to your payment provider
  • Uses the configured payment link
  • Opens Checkbook.io if enabled

Progress Widgets

Selection Progress

If selections are enabled:

  • Shows completion percentage
  • Displays selections made vs. total
  • Quick link to selections page

Contracts Needing Signature

Shows contracts awaiting customer signature:

  • Contract name and date
  • Sign Now button
  • Status indicator

New Messages

Displays unread messages:

  • Message preview
  • Sender information
  • Quick link to full conversation

Recent Daily Logs

If project logs are enabled:

  • Shows recent work entries
  • Date and description
  • Photos thumbnail (if attached)
  • Link to full daily log section

Project Team

Shows key team members:

  • Sales person
  • Project Manager
  • Designer
  • Quick contact options (if messaging enabled)

From the dashboard, customers can navigate to:

  • Selections - Make product choices
  • Documents - View contracts and files
  • Billing - See invoices and pay
  • Messages - Communicate with team
  • Schedule - View project timeline
  • Daily Logs - See work performed
  • Team - View team members
  • Help - Access FAQ and help articles

What Customers Cannot See

The dashboard hides internal information:

  • Cost and margin details
  • Internal notes
  • Draft documents
  • Team discussions
  • Unreleased invoices (unless configured)