In-Person Signing
When customers sign contracts in person (at your office or during a site visit), Readybuild employees can capture their signature directly in the system. This ensures the contract is properly recorded even when remote signing isn't practical.
Option 1: Hand the Device to the Customer
The simplest approach—let the customer sign on your device:
- Open the contract in Readybuild while logged in as an employee
- Navigate to the signature section
- Hand your tablet, laptop, or phone to the customer
- Customer draws their signature directly on the screen
- Click Save to record the signature
This captures an authentic signature drawn by the customer themselves.
Option 2: Record an In-Person Signature
When a customer has already signed a paper copy or verbally approved the contract, you can record their signature in the system:
- Open the contract in Readybuild while logged in as an employee
- Navigate to the signature section
- Select the signee's signature block
- Draw or write the customer's name as their signature
- Click Save to record the signature
Important
Only use this option when you have the customer's explicit authorization to sign on their behalf. This is typically used when:
- The customer signed a physical copy and you need to record it digitally
- The customer is present and verbally authorizes you to sign for them
- Company policy permits recording verbal approvals
When to Use In-Person Signing
Good use cases:
- Customer is at your office and prefers to sign immediately
- Sales appointment where the customer wants to commit on the spot
- Customer has difficulty with technology or email access
- Closing a deal during a home visit
The contract will show:
- The signature (drawn by customer or recorded by employee)
- Timestamp of when it was recorded
- The contract status updates to reflect the signature